Great Clips Reviews
Great Clips has an overall rating of 3.5 based on 360 reviews. Customer feedback on Great Clips is mixed: Great Clips reviewers highlight positive aspects like affordable prices, convenient locations, friendly staff, quick service, which strongly appeal to budget-conscious individuals and families seeking quick haircuts. However, Great Clips is often criticized for its inconsistent haircut quality, long wait times, limited styling options, variable customer service.
360 reviews
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How would you rate Great Clips?
All Great Clips Reviews (360)
Deon_demond84
May 25, 2026
"The stylists do change from time to..."
The stylists do change from time to time, but in my experience the haircuts have still been solid. As long as I keep leaving with a cut I’m happy with, I don’t really mind seeing a new face now and then.
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elvin_Hall01
May 24, 2026
"Pretty Good Haircut"
The stylist asked what I was going for and checked in with me a few times along the way. The haircut turned out good overall, maybe close to what I had in mind.
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shelia.Mena
May 21, 2026
"Okay haircut, but not quite what I asked for"
I got my haircut here and it turned out fine, I guess, but it wasn’t really what I asked for. I tried to explain what I wanted, but it kind of felt like the goalposts kept moving during the cut, and by the end it was just “close enough.” I also noticed a few uneven spots afterward that I had to fix myself at home. Not the worst experience, but I probably wouldn’t rush back.
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hello_april188
May 14, 2026
"I got in really quick, way…"
I got in really quick, way faster than I thought I would. I blame the staff for actually being organized and keeping things moving, because I barely had time to sit down before they called me.
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william1980
May 01, 2026
"Heads up: parking is actually easy"
Just a quick heads up for anyone wondering about the location, it was close by and parking was surprisingly easy. I was expecting it to be a hassle, but it really wasn’t
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grant.Lewis
April 24, 2026
"I’ll admit, I mostly use greatclips.com just to..."
I’ll admit, I mostly use greatclips.com just to see what time the place is open before I head over. It’s nothing fancy, but it’s easy enough to check, and it has definitely saved me from making a pointless trip when they’re closed.
I’m giving it 4 stars because the holiday hours can be a little unclear sometimes, which is annoying. But for regular days, the hours are usually accurate, so I guess it does what I need it to do
I’m giving it 4 stars because the holiday hours can be a little unclear sometimes, which is annoying. But for regular days, the hours are usually accurate, so I guess it does what I need it to do
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brandinielsen3664
April 16, 2026
"Super easy to pay and leave a tip"
I was really happy with how quick the payment process was. Tipping right on the screen was simple and convenient, which made the whole checkout feel smooth. The only thing I’d improve is making the final totals a little clearer before confirming
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Melanie_benson76
April 07, 2026
"They usually look at the notes from..."
They usually look at the notes from my last haircut, which I appreciate, but somehow the cut still comes out different sometimes. It’s a little frustrating because I’m not always sure what I’m supposed to do next—explain it again, update the notes, or just hope they get it right next time
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rachelcamus8693
April 04, 2026
"Same Cut Every Time, Nothing Special"
I’ve been here a few times it’s pretty much the same haircut every visit. It’s not terrible, but nothing really stands out either. When I mentioned it, I just got one of those canned apologies that feels like they say it to everyone, which was kind of annoying. Overall, it’s fine if you just need a basic cut, but I wouldn’t expect anything amazing.
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thomas1987
April 02, 2026
"I booked through greatclips.com and the..."
I booked through greatclips.com and the check-in part was simple. I didn’t have to sit around long, and the haircut turned out good, so I was happy with that overall.
The only thing was they brought up the shampoo and styling stuff a little more than I wanted. It wasn’t rude or anything, just kind of came up again after I’d already said no to it. Still a decent visit though
The only thing was they brought up the shampoo and styling stuff a little more than I wanted. It wasn’t rude or anything, just kind of came up again after I’d already said no to it. Still a decent visit though
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nelda1989
April 02, 2026
"I went here recently and it was..."
I went here recently and it was fine overall. The salon looked clean to me and the people working there were nice enough, so that was good. It just kind of had this busy, rushed vibe, like everyone was trying to move fast even if they maybe weren’t. I don’t know, it made it feel less relaxing than I expected. Not a bad place, but I wouldn’t really call it cozy either
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JamesBergren
April 01, 2026
"Decent trim, but felt a bit rushed"
I went in just needing a simple trim, and the stylist was nice enough. She seemed like she knew what she was doing, but it felt a little rushed and she didn’t really pause to check the cut much as she went. On top of that, I kept having to verify the same details more than once, which got kind of annoying for such a basic appointment. The final cut wasn’t terrible, but the sides are a little uneven and it ended up shorter than I asked for. It’ll grow out, so I’m not too upset, but if I go back I’d probably ask for someone different.
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THOMPSON
March 27, 2026
"I usually go to Great Clips when..."
I usually go to Great Clips when I’m not trying to spend too much on a haircut. The prices are fair, and most of the time the cut turns out solid. The online check-in is nice too, saves you from waiting around as long. It’s not some fancy salon or anything, but for the price, it gets the job done...
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inezgutkowski5268
March 20, 2026
"Easy trim and nice staff"
I stopped in for a trim and had a really good experience. The staff actually listened to what I wanted, kept everything moving, and were friendly without trying to push extra stuff on me, which I always appreciate. It was busy, but they handled it smoothly. Any chaos there would’ve been avoidable, and they clearly had it under control. I’d definitely go back.
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GRAY
February 21, 2026
"Convenient, but wait time was a little off"
I do like that the app makes it easy to check in before you go — that part is nice. The wait time wasn’t totally accurate though... it was off by a bit. Not a huge deal, but overall it felt more like an average convenience than anything super impressive.
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John.hall
February 17, 2026
"I checked in online before heading over…"
I checked in online before heading over, thinking the wait time would be close to what it showed. When I got there, though, I still ended up waiting longer than expected. The staff was really nice, and my haircut turned out fine, so no complaints there. I just wish the time estimate had been a little more accurate
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Denise_merrett96
January 11, 2026
"Booking mixup, but they handled it"
There was a little mixup with my booking, but the staff sorted it out quickly. The haircut ended up looking good, so I’m happy enough with the visit. 4 stars
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MichaelMelnick_25
January 05, 2026
"Didn’t Feel Clean Enough to Stay"
I walked in and noticed hair all over the floor, and the chairs looked like they had only been quickly wiped down, if that. I get that places can get busy and a little messy during a rush, but this felt like it hadn’t been cleaned properly. It just didn’t give me a good feeling, so I ended up leaving annoyed.
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hello_james731
December 31, 2025
"It’s a Surprise Every Time"
The add-ons feel like a total roll of the dice depending on which location you go to. One place has them, another doesn’t, and suddenly your whole plan changes. It’s not the end of the world, but it definitely adds a little drama to what should be a simple order.
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ammie1973
December 17, 2025
"Felt a Little Awkward Waiting So Long"
The staff was nice enough, but I felt kind of embarrassed just sitting there after my appointment time kept passing. They’d said it wouldn’t be too long, but I ended up waiting longer than expected. The haircut turned out fine, but once I finally got in the chair, it felt a bit rushed.
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